Survey & Installation

Survey & Installation
A Thomas Sanderson advisor fitting a white shutter to a window

A perfect fit every time

With that important stamp of approval, your Thomas Sanderson installer will hand deliver your new window furnishings and expertly fit them in place. But it does not end there. Our dedicated team will be on hand with help and advice to ensure your products remain a beautiful feature within your home.

TS DUETTE THERMAL TWINSHADE CONS SHAPED CARBON RT6

The finishing touch

Not only will our installation team fit your window furnishings with maximum care and minimum fuss at a time that suits you, but we also cover you beyond with a range of guarantees and aftercare services to ensure home or conservatory looks perfect year after year.

Grey coloured curtains fitted to tall rectangular windows in a living room decorated in white

Expert dressing service

If you choose one of our luxury curtains or Roman blinds, our specialist team go a step further by hand dressing your new curtains to each window, followed by a professional steam and shaping service hangs beautifully for many years to come.

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Your questions answered

Why do you survey my windows after the design consultation?

Our professional survey allows us to double check all measurements, which means you can have complete confidence that your new window furnishings will fit perfectly.

Can I rearrange the survey or installation after making the initial booking?

Yes. However, we will do everything we can to make sure that both your survey and installation are booked at times that are convenient to you in the first instance.

Will I need to tidy up after the installation?

No. Your home will be left immaculate. Our installation team go to great lengths to minimise any mess while fitting your products and clean up after themselves too.

What happens if there is a problem after my order has been fitted?

Once you place an order, you will be assigned a dedicated Customer Service Adviser. In the unlikely event that there is an issue, you can contact this person directly.

Is there any additional cost added to my order for the survey or installation?

No. The survey and installation is included in the initial quote you receive and forms part of our end-to-end service.

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