From survey to installation, we pride ourselves on providing exceptional customer service. Our local specialists take the time to thoroughly measure every dimension of your windows to ensure your shutters or blinds are designed, manufactured and installed with millimetre precision.
During your initial Design visit, our experts measure every aspect of your windows to accurately design your shutters or blinds. Once you’re happy with your order, our Surveyor will visit to double-check each measurement to ensure a perfect fit for your final product.
Your products will be handmade in our UK factories with exceptional craftsmanship and attention to detail by our team of specialists on the South Coast or in the Midlands. Each made-to-measure window shutter and blind is double and triple checked for imperfections and only leaves our factories once we’re 100% happy with the finished product.
Not only will our Installation team will fit your window shutters or blinds with maximum care and minimum fuss at a time that suits you, we also cover you beyond your installation with a range of guarantees and aftercare services to ensure home or conservatory looks perfect for years to come.
The survey allows us to double check all measurements, which means you can have complete confidence that your window shutters or blinds will fit perfectly.
Yes. However, we will do everything we can to make sure that both your survey and installation are booked at times that are convenient to you in the first instance.
No. Your home will be left immaculate. Our installation team go to great lengths to minimise any mess while fitting your products and clean up after themselves too.
Once you place an order, you will be assigned a dedicated Customer Service Advisor. In the unlikely event that there is an issue, you can contact this person directly.
No. The survey and installation is included in the initial quote you receive.
The first step is to book a Design Visit from one or our experts. They will visit at a time that suits you, listen to your needs and offer bespoke solutions to match your individual preferences. During the visit, you will get to see and touch our products and explore options, including colours and fabrics that compliment your room, to make sure you’re choosing the right product for you. You will also receive an initial quote and have the opportunity to discuss payment options.