Request a virtual design consultation

How does it work?

Complete the form below, and one of our designers will be in contact to arrange a date and time.

During your consultation, they’ll work with you to create bespoke solutions for your windows, taking you through product samples and colour options.

For any other questions, please see our FAQs below.

In-home consultations

If you’d prefer an in-home consultation, please visit our ‘Request a brochure’ page.

Book a virtual design consultation

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I’ve filled out the form, how long will it be before someone contacts me?

It usually takes 2-3 working days for a designer to contact you to arrange a virtual appointment.

Do I need any specialist software for my virtual consultation?

All of our virtual design consultations are held on Zoom. You don’t need to download anything or sign up for an account, your design consultant will send you a link to access the consultation.

Do I need a laptop to access my virtual consultation?

Once your design consultant sends you to link to your consultation, you can access this on a laptop/PC, tablet or smartphone. You’ll need to use a device with a camera so that your design consultant can see your windows.

Do I need to measure my windows beforehand?

No, but you will need to have a tape measure to hand. Your design consultant will talk you through how to take rough measurements of your windows so that they can discuss prices with you.

Can I get a quote during my virtual consultation?

Your design consultant will use your measurements to give you an indication of price. If you decide to place an order, we’ll arrange a survey appointment, where your installer can take precise measurements to ensure your window dressings are made to fit perfectly.

How can I browse fabrics and look at colours?

Before your virtual consultation, you can use our website to explore products and order samples. During your consultation, your design consultant will have our complete product range to hand and will be able to offer bespoke solutions for your windows. They’ll send you full details of any styles and solutions you discuss afterwards, so you have a record of your favourite choices. They can also arrange for be samples of your product choices to be sent to your home.

If I place an order, how soon will it be fitted?

All of our products are bespoke and hand crafted to your exact specification. After your consultation, you’ll need a survey appointment to take accurate measurements and check any technical configurations. This will take place when it is safe to do so, adhering to any government regulations. Once this is completed, our team will begin handcrafting your window furnishings.

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