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Lasting care

An exclusive maintenence package

Thomas Sanderson Lasting Care is an exclusive maintenance package available for our valued Conservatory Blinds Customers. While all our conservatory blinds come complete with a five year guarantee, like all precision engineered products, a regular programme of maintenance will ensure every component continues to function as smoothly as it should for many years to come.

The Thomas Sanderson Lasting Care programme means that on the anniversary of your installation, or a mutually convenient date, we will undertake an exhaustive maintenance check of all the operating systems – including replacing components for free of charge(within the five year warranty) if necessary; any replacement parts after the five year warranty are chargeable to the customer. And to finish off, we’ll give your conservatory blinds a complete clean and valet, so it looks almost as good as the day they were first installed.

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Thomas Sanderson - a complete service
  • Extensive Clean - we remove the blinds at the top rail so any dust or trapped insect debris can be removed from behind the fabric
  • Removal of surface marks from hardware - We will also check all motorised components for wear and tear and replace any parts as necessary
  • Refitting of blinds, checking & re-tensioning all drive cords - Clean and re-coat support wires to all roof blinds
  • Checking & testing the operation of all blinds - Replace handset batteries if necessary
  • No call out charges - For the life of your Thomas Sanderson Lasting Care agreement.

5-year Guarantee

We are confident that all our products will meet yours and our high standards.

 

But if for some reason they don’t – our guarantee covers your product for 5-years.

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10-year Buy-Back

We’re so confident in the quality of our products that we offer an exclusive 10-year Buy-Back Promise on all conservatory blinds.

 

After 10-years, we will offer to buy-back your current conservatory blinds from you for 50% of their original value (less VAT) so you can put this saving towards a brand new set of conservatory blinds.

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Aftercare

We have a dedicated customer service team on hand to offer you all the advice you could ever need.

 

Whether you have a question about your conservatory blinds or simply some guidance on how to clean your shutters - simply give us a call and we can take care of it for you.

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Our unique partnerships
Proud to work exclusively in partnership with the UK's leading home improvements companies.